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Unspoken Promises

Unspoken Promises

Regular Readers of our blogs hopefully know by now that we always make 4 promises when helping sellers who are facing a Michigan Foreclosure.

  • We will never ask you for money.
  • We will never put you in a situation that is worse than you are currently in.
  • We will always keep all of your information 100% confidential.
  • We will always work harder than anybody, doing whatever we can, to permanently stop your foreclosure situation

Recently, I have talked to several distressed sellers who were not only financially distressed because they were not able to make their house payment, and also mentally & emotionally distressed because they had been cheated and mistreated by someone claiming to be able to help them. Usually the stories are similar. Someone makes the seller a big promise to negotiate with their bank, money is paid by them for the promise of services (note: it may be illegal for someone to take money prior to performing a service, be sure to read our blog on MARS), then the negotiator disappears or stops communicating and the seller has no clue what is going on. These stories always make me mad because:
1. The distressed seller was taken advantage of and put in a worse situation
2. People (like us) who offer a legitimate benefit to help sellers have to work harder to prove we are trustworthy and not out to hurt anyone.

In a perfect world, we shouldn’t have to promise the following because these should be unspoken promises that are expected from a legitimate company. However, I am proud and glad that we can make these promises and so I think it is time to no longer keep them “unspoken”

  • We will return your phone calls and emails and not “disappear” on you.
  • We will communicate & keep you updated on what is going on as we negotiate with your bank
  • We will keep current on Michigan foreclosure laws and keep aware of potential and actual changes (however, we are not attorney’s and you should always consult one if you need legal advice)
  • We will not ask you for any money upfront or during the process (actually we already promise this but this is such a huge problem out there that I thought I would repeat it).

If you are behind on your house payments and facing a Michigan Foreclosure, turn to us to get information, discuss options and define your goals. We are a Michigan-based company that has been helping distressed sellers since 2002 and we are glad to help you. We will not make any “pie in the sky” promises, spoken or unspoken, that we cannot keep. Let us help you get back to better times.

Ann

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Should I Stop Making My House Payments?

Should I Stop Making My House Payments?

The other day, I got a call from a seller facing a Michigan foreclosure who said the words that always make me sick: “I was told to stop making my house payments”. The person who gave the advice is sometimes the lender, sometimes a person offering to negotiate a short sale or a loan modification, sometimes a REALTOR® or family member. In my humble opinion, the only person who should be giving advice on whether you make your payment or not is an attorney because they are the only ones who can tell you the legal implications of breaking the contract you have with your lender. After all, you signed a promise to pay back the money when you got your loan to buy the house, and this is the contract you are breaking when you stop payments.

All the other (non-attorney) people may be well-intentioned, but from the calls that I get from homeowners who heed this advice, the outcome is usually not what was expected.

  • Many find out their lender has started foreclosure since they are not receiving payments
  • Many find out too late that they cannot do the work out and now they are so far behind it is a monumental task to get caught back up.
  • Many find out that their credit is being hurt by the missed payments.

The other trap that people fall into is to decide they are going to stop making payments (when they can afford to make them) because the house is not worth what they owe. Out of anger or frustration or despair, they decide to break their agreement to pay the bank. Again, unless this decision is made in consultation with an attorney, tread lightly or you could set yourself up for a Michigan foreclosure.

We will never tell you to stop making payments. This is something that you and your attorney (if you chose to consult one) must decide. We will be glad to discuss your options and help you figure out your goals and share our knowledge with you but we will never tell you to stop making payments. Be wary of anyone (besides an attorney) who is ready to tell you to stop making payments.

If you are facing a Michigan Foreclosure, give us a call. We will not charge you a fee and we will keep all your information confidential. We can help keep you out of traps that will seriously limit your options. We can help get you back on the road to better days.

Ann

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Who would you Rather Work With….?

Who would you Rather Work With….?

Occasionally, we like to share a story about a seller facing a Michigan foreclosure whom we have helped get back to better times. This way, you can know there are real people overcoming possibly similar or worse situations that you are facing if you are facing a Michigan Foreclosure. Let me tell you about Mindy & Keith (not their real names) from the Grand Rapids area.

Most people who are behind on their house payment and facing a Michigan foreclosure have gotten there because of a financial hardship. Well, Mindy & Keith had more than their share of hardships. They were dealing with job loss, they needed to relocate out of state to find work, then there was the death of a close family member and personal illness. Yet, they remained some of the most optimistic and grateful people we have helped. Here is what they had to say:

“We just want to thank you for helping us get the house sold!!! We could not have done it without you, as we tried for several years with other listings and “by owner” and the bank refusing to work with us. You helped us know what to do and say and handled all the negotiations with the lender on our behalf. It was a huge relief to us to work with someone who we could trust and who had the experience to get the job done in a timely manner and not put us in a worse situation! You were true to your word which is rare to find these days! We have told several others about you and will continue to do so. After all, who would you rather work with, a company who has done this “a few times” or a company that is more than experienced to get the job done and do it correctly!!”

We did not charge Mindy & Keith anything for our help, we kept all their information confidential and we did not get them into a worse situation. We will do the same for you. Who would you rather call? Give us a call and let us get our experience working for you!

Ann

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Saved from the Icy Depths!

Saved from the Icy Depths!

I was walking one February afternoon with my dogs along the lake. One of the dogs walked out a dock and was sniffing around. This didn’t concern me too much until suddenly, splash, she had jumped off the dock onto the ice and crashed through the ice. In a blink of the eye, she was flailing around in the ice cold water. She managed to pull her front end up onto the ice, but could not pull her back end out of the water. Fortunately, I could walk out the dock, reach under her stomach and pull her up onto the ice. Read more…

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Tough Times Ahead, Exit Now!

Tough Times Ahead, Exit Now!

Yesterday I was cruising north on I-131 and just as I got to Grand Rapids, the traffic began to slow down for no apparent reason. Soon, we were barely going over 35 mph. I never did see what caused the slow down and fortunately, in a couple miles I was cruising at 70 mph again. However, on the way home, I saw the northbound traffic completely stopped this time because of an accident. As I headed south and saw all the unaware northbound drivers heading toward the tie up, I wanted to hold up a sign saying “Get off at the exit, avoid the congestion ahead!”

Of course, since I am always thinking about how we can help more sellers facing a Michigan foreclosure, this reminded me of many sellers’ situation. Many people are cruising through life minding their own business when they hit a slowdown in income. Usually the reason is obvious such as hours being cut at work, business failing or a divorce, disability or a death. All leaving them with less income than they need to make ends meet. In these situations, sellers often crawl along making ends meet and hoping things will improve soon. Sometimes they do improve and the they can comfortably make the house payments again. However, many times, the seller ends up stuck and wondering what to do when their reserves run out or the income totally stops.

While we cannot forewarn you of these upcoming income obstacles, we can help you navigate through them. We have helped hundreds of sellers who can no longer afford the house payment and just want out from under the burden of the mortgage payment. We know who to contact at their lender, what to send them and what to say and do to get the lender to agree to let the house sell for less than what is owed. We are successful about 85% of the time in helping a homeowner get on a clear road to a better future. Give us a call and discuss your situation with us. We will charge you nothing and keep all your information confidential. We can tell you what pitfalls are ahead, how to avoid them and best of all, help you get moving toward better days.

Ann

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Myth Busting: “The Michigan Sheriff Sale”

Myth Busting: “The Michigan Sheriff Sale”

I attended the Kalamazoo County (Michigan) Sheriff Sale (foreclosure auction) today for the first time in over a year. It seemed fitting to blog about common questions concerning the Sheriff Sale to dispel some myths. When a person gets behind on their house payment and is facing a Michigan Foreclosure, they will eventually get a foreclosure letter from an attorney notifying them that a sheriff sale has been scheduled. This notice is also taped to the front door and also published for 4-5 weeks in a county newspaper.

Myth Bust #1: “I can’t remove the Michigan Foreclosure notice Read more…

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Amazing Dog Changes TV Channels

Amazing Dog Changes TV Channels

My husband was watching a football game the other day when our dog walked in and stepped on the remote. We aren’t sure what buttons she stepped on because she not only changed the channel but also managed to turned off some components. It took my husband a good 5-10 minutes to figure out how to get the right things turned back on to resume the game.

As I watched this struggle, I saw a parallel with life. Read more…

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All in a Day’s Work – Many Michigan Sellers Want Short Sales

All in a Day’s Work – Many Michigan Sellers Want Short Sales

Let me tell you about some calls I took yesterday to show you what goes on around here in a typical day.

Colin called (not his real name). He had talked to us back in May when he was already several months behind on his house payment. At that time, he wanted to do a work out and try to save his house and he was going to work with another company. However, he was unsuccessful because the financial hardship he had experienced (cut back in hours at work) was not over and the bank would not work with him – he simply needed a payment far less than what was possible. Now, he has been notified that he is facing a Michigan Foreclosure and he wants to do something to at least save his credit, since he is not able to save the house. Fortunately for Colin, we should be able to help him with that by writing an offer to purchase it right away and negotiating the short sale without charging him.

Patty called (not her real name). She missed several months of work due to a disability and got behind on the house payment. Now she is back to work and able to make the house payment again. The lender is willing to work with her and reinstate her loan if she can come up with several thousand dollars to bring the loan current. She called looking for advice on how to find the money if a relative is not able to help. I referred her to Kalamazoo Neighborhood Housing Services (read about them here)  since her situation is something they are better equipped to handle than we are. She was grateful for the referral.

Jason called (not his real name). He owns a business and business has been bad for many, many months forcing him to live on his savings. His savings is almost depleted and he is now several months behind on his house payment and facing a Michigan foreclosure. Jason was very anxious about the letters he has been receiving from his lender’s attorneys. I was able to explain to him what is happening and what to expect going forward with the foreclosure process. I explained to him about the Michigan redemption period and his options before and after the Sheriff auction. I even arranged to send a REALTOR® over to his house (one that specializes in distressed properties) to give him an accurate value of what the house is worth (since he doesn’t know the value in today’s market). Jason has some decisions to make on what he wants to do and now he has the information to make informed decisions. I could hear the relief in his voice as we hung up.

From my perspective, yesterday wasn’t so unusual, as we have been helping Michigan homeowners like Colin, Patty & Jason daily for 5 years now. It sounded like yesterday was unusual for Colin, Patty & Jason because they finally got some answers and direction. From their feedback and feedback I get from others, apparently there aren’t a lot of companies/people out there willing to listen and take the time to educate and discuss options with homeowners facing a Michigan foreclosure. That is why we are here, to help. We will never ask for any money and we keep all information confidential. Give us a call today and see how we can help you. Come on, make our day (and yours too)!

Ann

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Make That Call! – More Testimonials Of Families Who Are Glad They Did

There are many reasons people have financial hardships and face a Michigan foreclosure. Whatever the reason that you are behind on your payment, give us a call and we will help you understand your options.  We understand it can be hard to make that first call.  Here are some folks who did call us and are glad they did.

I try to keep up with posting testimonials here on this blog and also here, but sometimes I just can’t stay caught up. So, I’m taking this time to publish several of the last few months to give you a feel for the families we’ve been able to help out.

If you want to be next, it’s obvious you’re not alone, so give us a call – before you know it, you could be sitting at a closing, with the weight of your lender (and the world) off your back.


I had perfect credit to start. The housing market took a dive, my relationship broke apart, and I was left trying to make it in this economy. I tried everything I could think of to get help. Banks, government, letters from the mail stating they could help. Nothing worked. I could not refinance, did not qualify for a government loan, I owed more on the house than it’s worth. I went through 4 realtors and my house was on the market for 30 months. My last realtor told me to call Great Lakes Home Solutions. I did and as of now it was my best move so far. My house sold on short sale and as of now I do not have to pay the difference to the bank. They settled everything for me and I did not have to get involved. I must thank them for everything.

John, Portage, Michigan


We were forced to relocate out of state because we are in the military & were recommended to talk to Great Lakes Home Solutions.  Due to the current economy, and only owning our home for four years, we were very “upside down” on our mortgage.  All of the people we worked with at Great Lakes Home Solutions were very friendly, thorough and made us feel very comfortable with our decision to try to short sale our home.  Once we were out of state, they kept us updated on status and made it very easy to complete the short sale.  Thank you very much for everything!

Brent & Cori, Ravenna, Michigan


I would recommend Great Lakes Home Solutions to anyone needing a short sale to sell their home. After finding myself with reduced hours at work I needed to sell my home. GLHS was very friendly and helpful. Not only did GLHS move quickly to buy my home, they helped negotiate the elimination of $68,000 owed.

Richard, Wyoming, Michigan


Joel

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Wish You Were An Ostrich?

Wish You Were An Ostrich?

Have you ever wished you were an ostrich? You know what I mean, when trouble is coming, so you just want to stick your head in the ground and pretend like everything’s perfect?  Well, I can tell you that I have.  I’ve had days where I didn’t even want to walk to my mailbox because I was afraid of what I might find in it.

It turns out, that the fear is usually worse than the actually problem.  Once I built my courage up and headed out to get my mail, I sat down and came up with a plan to fix things.  And that’s exactly what you can do too.  If you know that you can’t make your next Michigan mortgage payment, or that you’ve already missed some, and are facing a Michigan Foreclosures, take control.  Give us a call and we’ll discuss what options you have for solving your foreclosure problems.  Trust me, it won’t be as bad as you’re thinking it would be.

Joel

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